We have a 7 day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To be eligible for exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need a proof of purchase.
Exchanges must be posted back to the provided address within 3 business days.
To start an exchange, you can contact us at firstname.lastname@example.org. If your exchange is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange questions at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have with tracking details sent to our customer service team at firstname.lastname@example.org
Please keep in mind we wont always be able to exchange with you due to stock availability.
Due to being a small business it can be difficult to give refunds.
Due to our fully detailed size guide & "shipping & returns" tab below our description we hope to make you fully aware of garment sizes & returns policy before your purchase.
We strive to give the best quality garments and shipping to your satisfaction.
We hope you are pleased with your purchase.
There will unfortunately be a no refunds policy unless you have received the garment in a damaged condition.
Please be aware that before each garment is packed & sent, it has been scanned & confirmed to be in quality condition.
Returns for refund are not available for any item purchased during a promotional period, this includes sales, discount & promotional codes.
For further concerns contact us at email@example.com